Cross-border, simplified
How to buy authentic USA products in India
You order in rupees. We do the rest — sourcing from authorized US retail and brand partners, shipping to India, clearing customs for you, and delivering to your door. Customs duty and taxes are already in the price you see.
Five stages between your order and your doorstep
You order in rupees; every step after that is handled by us.
- 1
You order on our site
Browse our catalog, or WhatsApp us the product name if you can't find it. Pay in rupees through secure checkout. Confirmation by email and SMS within minutes.
- 2
We source from US retail
Bought directly from authorized US retailers and authorized brand partners — Amazon US, Walmart, Costco, Target, Home Depot, Best Buy. Sealed at our US partner warehouse for transit.
- 3
Air-freighted to India
A cushioned, sealed shipment is flown to India. Tracking goes live within 48 hours of dispatch. For status updates, WhatsApp us at +91 63911 11661.
- 4
Customs cleared by us
We clear customs with all duties pre-paid — no paperwork from your side. KYC is requested only for specific high-value or restricted-category items.
- 5
Delivered to your door
Quality-checked at our CCC India Hub, sorted, and last-mile delivered. Delivery is estimated at 11–17 days; your product page shows the estimate.
What buying it yourself looks like
The product might be the same. Everything around it isn't — here's what buying from Amazon US yourself looks like, and how we compare to Amazon's Global Store.
| What you deal with |  Crow |
DIY from Amazon US |
|---|---|---|
| Payment | ₹ — card / UPI / EMI / COD | US or international card |
| Availability | Anything legal to ship | "Doesn't ship to your location" |
| Customs duty | Included in the price | Surprise 30–60% bill |
| Broker & handling fees | None | Courier broker fees |
| If it goes wrong | Refund after inspection | Overseas refund battle |
All the operational complexity, removed
Currency & payment
You pay in rupees with Indian payment methods. We pay the US retailer — no currency-conversion fees passed on to you.
Sourcing & verification
Bought from authorized US retail and brand partners with sealed packaging preserved.
International freight
Air freight from the US to India in our consolidated shipments. Cushioned, sealed, and tracked end to end.
Customs & compliance
Cleared for you, with all customs duties (BCD, IGST, SWS) pre-paid. BIS / FSSAI compliance handled where required.
When customs may need your KYC
One document, only when required
For specific high-value or restricted-category shipments, Indian customs occasionally requests buyer KYC. We'll WhatsApp you for a single document — Aadhaar, PAN, or Passport — share it only for clearance, then proceed. Most orders never need it.
Common questions about how we work
Not for customs or duty. The price you see at checkout includes customs duty, IGST and import handling. With Cash on Delivery, checkout shows what you pay the courier, including any COD fee.
Delivery is estimated at 11–17 days anywhere in India — each product page shows the exact estimate for your item and PIN code. Tier-2 / tier-3 cities may take a few extra days for last-mile delivery.
Yes. WhatsApp the Amazon US / Walmart / Costco / Best Buy product link to +91 63911 11661. We confirm shipability, the all-in landed price, and lead time within a few hours.
Yes — every product is sourced from authorized US retail and brand partners (Amazon US, Walmart, Costco, Target, Home Depot, Best Buy and similar) and authorized brand partners. Full refund if inspection verifies an item is not genuine.
Not delivered within 90 days of ordering: full refund. Damaged: report it within 14 days of delivery under our 14-Day Smile Guarantee; we arrange the pickup and refund 5–7 business days after inspection.
For specific high-value or restricted-category shipments, Indian customs occasionally requests buyer KYC. We'll WhatsApp you for one document — Aadhaar, PAN, or Passport — share it only for clearance, then proceed.
Ready to bring your US wishlist home?
Pay in rupees, customs handled, delivered to your door — backed by the 14-Day Smile Guarantee. No US card, no customs forms, no surprise charges.